Hunting for the best chatbot platforms to boost conversions?
Then you are in the right place.
Bots are clever, versatile, and work 24/7. Smart businesses have embraced them. Research shows 80% of business customer communication in the next five years will be through bot messengers.
In this post, you will discover 7 top AI chatbot platforms to automate key aspects of your business and make more money.
Sound good?
Let’s jump in
What Are AI Chatbot Platforms?
AI chatbot platforms are intelligent computer programs that mimic human conversations and provide website visitors or app users with the info they need then.
They use preloaded info to have online chats with web visitors through text or text-to-speech.
8 Benefits Of Chatbot Platforms For Your Business
Wondering if ai chatbot platforms are all hype but no substance?
Here’s a quick run-through of how a chatbot can benefit your business.
See the multi-faceted value a chatbot platform can bring to your business? Chatbot development is a smart move, not wasted time.
The Anatomy Of The Best Chatbot Platforms On The Market
Before we compare chatbot service providers, here’s what you should look out for as you make your choice.
A Head To Head Comparison Of 10 Best AI Chatbot Platforms On The Market
Now that you have your sifting template in hand, let’s dig in. It’s time to inspect the best ai chatbot platforms on the market right now.
Let’s begin, shall we?
1.Tidio
Overview
Tideo is a chatbot platform that merges live chat, chatbots, messenger, and email marketing in one convenient place for efficient communication with your audience. This nimble software gives you multiple channels to communicate with your customers in a personalized, hands-off way that saves time, boosts sales, and buyer satisfaction by engaging visitors in real-time.
Top Features
Tidio offers three monthly plans.
The Chatbots and Communicator plan costs $18, while Email Marketing is $10. They also offer basic live chat, chatbot, and mailing features for free for those who want to try the platform.Bottom Line
Tidio is more than a chatbot platform—it’s a complete all-in-one platform for small and medium companies that want to deliver personalized customer experience through chatbots, live chat, and email.
2.ManyChat
Overview
ManyChat is a hybrid chatbot platform that smoothly combines and automates FB Messenger and SMS to grow your business. A popular chatbot solution trusted by over 1 million businesses. The platform uses artificial intelligence to power over 1 billion personalized business conversations. It’s arguably the number one Facebook Messenger chatbot.
Top Features
Many Chat Pro allows you to engage with unlimited contacts starting at $10/month. To unlock their advanced features, you need to get a custom quote.
Bottom Line
ManyChat ai chatbot platform is perfect for eCommerce brands and agencies that want to automate customer support by letting robots do most of the work.
3.Chatfuel
Overview
Chatfuel is a social media focused no-code chatbot solution for Facebook, Instagram, and Messenger. Their goal is to empower both large and small businesses to build simple chatbots to personalize marketing, boost sales, and automate customer support. It’s one of the most sought-after ai chatbots on the market.
Top Features
Chatfuel has a usage-based pricing model that starts at $15 per month. For more bot superpowers on the Premium plan, talk to them directly. To use their free chatbot, hop onto their free plan.
Bottom Line
Mobile apps advertising companies and agencies will benefit the most from this mobile-friendly chatbot platform.
4.Intercom
Overview
Intercom is another leading chatbot platform.
Top Features
Intercom’s Start plan with basic live chat and outbound messaging starts at $39 per month. The Grow plan costs $99 monthly. Higher plans for bigger organizations with complex needs start at $499.
Bottom Line
Intercom is ideal for large enterprise organizations with complicated needs that need a smart chatbot builder to communicate with their customers across the entire customer journey and have an ample budget for it.
Overview
MobileMonkey is one of the best chatbot builders today. It’s a multi-platform drag and drop builder that empowers businesses to connect with buyers or visitors in real time via Messenger, Instagram, WhatsApp, web chat, and SMS. Mobile Monkey is foremost in Facebook Messenger chatbots
Top Features
Their basic paid plan will set you back $14.24 per month while the Unicorn plan costs $29.25. Big teams that manage multiple chatbot locations must pay $199. Free chat tools are available if your budget is tight.
Bottom Line
Many use cases show Mobile Monkey is superb for automating lead generation. Yes, it does other things well too, but lead leg acquisition and qualification are where it shines.
6.Aivo
Overview
Featured on the 2020 Inc. 5000 list of the fastest-growing private companies in America, Aivo is one of the best chatbot builders for customer service and support. They use multi-layered artificial intelligence technologies to craft a clever bot framework that serves and engages buyers in multiple languages, voice messages, auto correction, voice messages, and more.
Top Features
Bottom Line
If you run a customer service based business, look no further than Aivo, the chatbots help customer support specialists tremendously.
7.Flow XO
Overview
Flow XO is a drag and drop bot builder that allows businesses to create conversational bots that help you talk and engage your buyers across a wide range of sites, apps, and social media channels like Facebook or Instagram. You don’t need any coding skills to improve customer service and engagement through the platform.
Top Features
Flow XO anchors their pricing on the Standard Plan that gives you access to all features for only $19. This is a great deal since it includes priority support. To add 5 bots or active flows, you pay an extra $10. If you are a high-traffic heavy user, you pay $25 to add 25,000 interactions.
Bottom Line
Because Flow XO offers a smooth omnichannel experience and accepts payments, it’s a great fit for eCommerce brands or anyone who runs an online store.
There we have it.
Seven top-notch drag and drop interface chatbots platforms. Thankfully, most of them have a free version you can try in a 14-day free trial, or sometimes a free forever plan.
One more thing before you go...
Don’t Make This Fatal Mistake When Choosing The Best AI Chatbot Platform For Your Website…
Following the crowd.
Picking a platform simply because it’s popular won’t work.
Instead, focus on your needs and business goals.
Your business is unique.
So weigh your brand and test the potential solutions carefully until you find a good fit.
Top Features Of A Chatbot Platform
When choosing a chatbot platform, it is essential to consider the available features. The best chatbot platform will include many of these features.
Easy To Use Chatbot Development Platform
A chatbot platform should be easy to use to create chatbot conversations.
This means that you should be able to create a chatbot without any programming knowledge.
The best chatbot platforms will also enable you to create chatbots for various use cases, including customer service, marketing, and e-commerce purposes.
Create Chatbots For Multiple Platforms
The ability to use your bots with different platforms is another critical feature to consider when choosing a chatbot platform.
For example, The Microsoft Bot Framework is a chatbot platform that allows bot developers to create chatbots for multiple platforms. The right framework should also allow human agents to take over conversations when necessary.Create Bots With Natural Language Processing
Natural language processing (NLP) is a chatbot platform feature that allows you to create bots that can understand human language. This is done by training the bots with data from real conversations, so that they can learn how to respond in various situations. NLP also allows you to create custom chatbots based on your specific needs and using technical jargon, which can be used to provide customer service or support.
Free Chatbot Platform
A free chatbot platform is a good idea to try if you are planning to build a chatbot. You can use various chatbot tools on the platform to create your own bot based on your specific requirements
Multilingual Bots
Multilingual bots are one of the top features of a chatbot platform. With this feature, businesses can build chatbots that can communicate with customers in multiple languages. This is a great way to reach out to international customers and ensure they have a positive experience with your business.
Multilingual bots should also offer advanced analytics. With this feature, businesses can track how customers interact with their chatbots. This information can be used to improve the customer experience and make sure the chatbot is meeting their needs.
Chatbot Building Platform
A complete chatbot-building platform will have all the tools in one interface to help you build and deploy your chatbots easily. The best platforms will also offer popular social media platforms and computer software integrations. Through integrations with various machine learning tools, you should also be able to build smarter and more engaging chatbots.
AI Chatbots: The New Normal In Online Marketing
Yes, robots are taking over the world. But don’t be scared. We are not talking about spine-chilling aliens. 
Business robots are pretty cool.
Pick the right chatbot platform that suits your brand’s needs. Use bots to automate a wide range of tedious business tasks. Have fun doing it.
Rock your marketing with robots.
Last Updated on October 17, 2023 by Hanson Cheng